Last Updated: February 23, 2025
At EmailMarketingBuzz, we are committed to delivering high-quality email marketing services in a timely and efficient manner. Our monthly email marketing plans are designed to ensure consistent service and results every month.
1. Service Delivery Timeline for Monthly Plans
For our monthly email marketing services, the delivery schedule is as follows:
- Campaign Planning and Strategy: At the beginning of each month, we will work with you to outline the strategy, goals, and content calendar for the month. This process will typically be completed within the first 3-5 business days of the month.
- Content Creation and Approval: Once the strategy is finalized, our team will begin creating the email content. Drafts of the emails will be sent to you for approval or revisions. This step typically takes 5-7 business days after the strategy session.
- Campaign Launch: After final approval of the email content, the campaigns will be scheduled and launched within the remaining timeframe of the month. We aim to deliver all campaigns within 5-7 business days from approval, depending on the number of emails scheduled for the month.
2. Communication During Service Delivery
- Monthly Updates: Our team will keep you updated on the progress of your email campaigns, from initial planning to final delivery. We will reach out for feedback or content approvals as needed to ensure everything is on track.
- Revisions: We offer unlimited revisions to the email content until you are satisfied with the final version. We encourage timely feedback to ensure the campaigns are launched as scheduled.
3. Delivery Method
All email campaigns will be delivered directly to your subscribers through your email service provider (ESP), or we will assist you in sending them via the ESP of your choice.
- Campaigns will be scheduled based on your preferred times or the best practices for your industry.
- A summary report will be provided after each campaign is launched, detailing performance metrics and engagement.
4. Delays in Delivery
While we aim to deliver all services on time, delays can happen due to factors such as:
- Client Delays: If there are delays in providing necessary content, approvals, or feedback, this may impact the delivery schedule.
- External Factors: Technical issues, server downtime, or other unforeseen events may also cause delays.
If delays occur, we will notify you promptly and provide a new timeline for the delivery of your campaigns.
5. Final Deliverables
At the end of each month, you will receive a final report detailing the performance of the email campaigns sent that month, including open rates, click-through rates, and other relevant metrics. You can also request adjustments to the upcoming month’s campaigns based on the performance analysis.
6. Cancellations
Monthly plans may be canceled before the start of the next month. Once a service is delivered for the current month, cancellations do not apply for that cycle, and no refunds will be issued for that month’s services.
7. Client Responsibilities
To ensure timely and successful delivery of your campaigns, we request that you:
- Provide content, images, and approvals promptly.
- Communicate your preferences, goals, and feedback regularly.
- Respond to revision requests and communication as quickly as possible.
8. Modifications to This Policy
We reserve the right to modify or update this Delivery Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly.
